How to install an eSIM

Install the eSIM at home on Wi-Fi a day or two before your trip. The QR code works once: don’t delete the eSIM after installing it.

iPhone (iOS)

Open the email with the QR code on another screen (computer, tablet) or print it.
Settings → Cellular (Mobile Data) → Add eSIM (or “Add Cellular Plan”).
Choose “Use QR Code” and point the camera at the code. If that doesn’t work, choose “Enter Details Manually” and use the SM-DP+ address and activation code from the email.
Name the line, for example “Travel”. Keep your main number for calls and choose the new line for cellular data.
On arrival: Settings → Cellular → the “Travel” line → turn on “Data Roaming”.

On iOS 17.4 and newer you can install the eSIM straight from the email with the “Install on iPhone” button.

Open the email with the QR code on another screen or print it.
Settings → Connections (Network & internet) → SIMs → Add eSIM.
Scan the QR code. If there’s no scanner, enter the SM-DP+ address and activation code from the email.
Turn on the new eSIM and select it for mobile data.
On arrival, turn on “Roaming” for this eSIM.

Menu names differ between manufacturers (Samsung, Pixel, Xiaomi).

Check that the travel eSIM is selected for mobile data and data roaming is on for it.
Turn airplane mode on and off, then wait a minute.
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